Privacy Policy

1. Introduction & Scope

Bransarv Digital Private Limited ("Bransarv Digital", "we", "us", or "our") is committed to protecting the privacy, confidentiality, and data rights of our clients, website visitors, and business partners. This Privacy Policy outlines our procedures regarding the collection, utilization, disclosure, and protection of personal and commercial data in accordance with the Indian Digital Personal Data Protection Act (DPDPA) and international standards.

2. Information We Collect

We only collect data that is strictly necessary to fulfill business engagements:

• Direct Contact Data: Name, business email, telephone number, company name, and project requirements submitted voluntarily via our contact and consultation forms.
• Commercial & Billing Information: Billing address, GST number (for domestic Indian companies), and project delivery contacts. We do never store or capture raw credit card, debit card, or CVV details on our servers. All monetary transactions are processed securely through certified third-party payment gateways (including Razorpay).
• Technical Usage Data: Standard IP addresses, browser types, device characteristics, and anonymized page interaction logs used strictly for site security and performance diagnostics.

3. Purpose of Data Processing

Your data is processed solely for legitimate commercial purposes:

• To formulate customized written proposals, technical specifications, and quotations.
• To execute agreed contractual obligations, digital milestones, and deliverables.
• To process authorized milestone payments, issue invoices, and maintain accounting records.
• To deliver ongoing client technical support and warranty assistance.

4. Third-Party Service Providers & Payment Gateways

We may share necessary data with trusted service providers who adhere to strict data privacy agreements:

• Payment Gateways (Razorpay): Transaction details are transmitted directly through PCI-DSS certified encrypted protocols to execute customer-initiated milestone payments.
• Hosting & Cloud Infrastructure: Enterprise cloud hosts (Vercel, AWS) maintaining robust SOC-2 compliance for web serving.

We never sell, rent, monetize, or trade client personal or commercial data to third-party marketers.

5. Data Retention & Security Measures

We maintain appropriate administrative, technical, and physical safeguards designed to protect personal data against unauthorized disclosure or loss. Client project files and invoices are retained for statutory periods required under Indian tax and corporate laws, after which they are securely archived or purged.

6. Your Rights

Under applicable data protection laws, you retain the right to request access to, correction of, or deletion of your personal data held in our systems, subject to legal and compliance retention obligations.